Betting Rules

1. General betting principles

These rules apply to bets placed through the Locowin Casino website or any other approved channel made available to eligible players. By opening an account, placing a bet or using a gaming product, you confirm that you have read and understood the rules that apply to your activity. Additional terms may appear on a particular betting page, game screen, promotion, market or event. Where a specific rule applies, it should be read together with these general rules.

Players must use the service lawfully and only where online gambling is permitted for them. You are responsible for checking whether you may access and use the service from your location. You must also comply with any age, identity, account, payment and responsible gambling requirements that apply to you. Locowin Casino may restrict access where required by law, by a regulatory requirement, by an internal security process or by the terms of your account.

The information displayed on the website is intended to help you make informed decisions. It is not a guarantee of an outcome, return or profit. Gambling involves risk, and every bet can lose. Odds, prices, game information and availability may change before a bet is accepted. You should review the final details shown on the confirmation screen before submitting your bet.

• You must be of the minimum legal gambling age applicable to you.
• You must provide accurate, current and complete account information.
• You must keep your login details private and take reasonable steps to protect your account.
• You must not use another person's account, payment method or identity.
• You must not use the service for unlawful activity, fraud, collusion or other prohibited conduct.
• You should only stake money that you can afford to lose.

Locowin Casino may apply checks before or after a bet is placed. These checks can include identity verification, age verification, payment verification, account security checks and checks relating to unusual or suspicious activity. A request for information does not necessarily mean that wrongdoing has occurred. It is a standard way of protecting players, the platform and the integrity of betting activity.

2. Accounts, deposits and placing bets

A player may generally have only one personal account unless Locowin Casino has expressly approved another arrangement. Accounts are for individual use and must not be shared, sold, transferred or operated on behalf of another person. You must tell Locowin Casino if information connected with your account changes, including your name, address, payment information or other verification details.

Before placing a bet, check that the selected product, market, event, game, odds, stake and potential return are correct. The amount entered by you may be subject to displayed minimums, maximums or other restrictions. The available balance shown in your account may not always include a transaction that is still being processed. You should not assume that a payment or bet has been completed until the platform provides the relevant confirmation.

A bet is accepted only when the platform records it as accepted. An entry placed in a bet slip, submitted through a button or displayed as pending is not necessarily an accepted bet. If a bet is rejected, cancelled or not recorded, it will not normally form part of the relevant transaction. Keep any confirmation or bet reference shown in your account so that you can review the details later.

Once a bet has been accepted, it generally cannot be changed or cancelled unless a specific rule, feature or applicable law allows this. You are responsible for checking your selection before confirming it. If the platform offers a cancellation, cash-out or similar feature, its availability and value may change and it may not be available for every bet. A request is not completed until the platform confirms it.

1. Select the product or event you wish to bet on.
2. Review the market, selection, odds or game terms shown on screen.
3. Enter the stake and check the total amount before submission.
4. Confirm the bet only after checking all displayed details.
5. Wait for the acceptance or transaction message.
6. Review the bet in your account history and report any apparent issue through the available support channel.

Deposits and withdrawals may be subject to payment provider rules, account verification, security reviews, transaction limits and applicable legal requirements. You must use a payment method that belongs to you or that you are authorised to use. Locowin Casino may delay, decline or reverse a transaction where information is incomplete, a payment is disputed, a security concern exists or a legal or compliance check is required. No payment should be treated as final until it is shown as completed.

3. Sports and event betting

Sports and event markets are settled using the official result or another result source identified in the relevant market rules. The event information shown on the betting page should be checked carefully, including the participants, competition, venue, scheduled time, market type and any special conditions. Similar names or changed event details can affect whether a market is valid and how it is settled.

A market may be suspended or closed before an event begins or while it is in progress. Prices can change quickly, particularly when live betting is available. A bet submitted during a suspension may be rejected or may be accepted only after the market reopens, depending on the platform's records and the specific market rules. Live information may be delayed, incomplete or different from what is happening at the venue.

The rules for a market normally explain what happens if an event is postponed, abandoned, interrupted, rescheduled, shortened or moved. They may also explain how withdrawals, replacements, dead heats, ties, non-runners, disqualifications, disputed results and changes to competition format are treated. If no special rule is displayed, the general settlement approach stated by Locowin Casino will apply, subject to applicable law and a review of the circumstances.

Results can be amended after an initial announcement. A settlement may therefore be corrected if the official result changes, if an obvious data issue is identified or if a market was settled incorrectly. Where a correction is required, the account balance and transaction history may be adjusted to reflect the correct settlement. The relevant result source and the market conditions are more important than informal reports, commentary or social media posts.

• Read whether the market is for the final result, a period, a stage, a player, a team or another defined outcome.
• Check whether extra time, penalties, overtime, count-backs or other tie-break methods are included.
• Check whether the market is pre-event or live and whether special live betting conditions apply.
• Review any rules dealing with postponement, abandonment, participant changes or event interruption.
• Do not rely on a displayed price until the bet has been accepted.
• Keep the bet reference if you want to query a settlement or apparent result issue.

Locowin Casino may refuse or void a bet where the market was offered in error, the event was not available for betting, the selection was incorrectly described, the price was clearly wrong or the integrity of the event is reasonably in question. Any action will be considered under the applicable product rules, the account Terms and Conditions and relevant legal obligations.

4. Casino games and other gaming products

Each casino game or gaming product may have its own rules. These rules can cover the objective of the game, available bets, permitted actions, winning combinations, bonus features, game interruptions, displayed return information and the way outcomes are determined. You should open and read the game information before playing, particularly where a product includes several modes or optional features.

Game outcomes are determined by the approved game system and the rules shown for that product. Previous results do not make a future result more or less likely, and a game cannot be made due to produce a particular outcome by increasing or reducing a stake. Any animation, sound, message or visual effect is provided as part of the game presentation and does not change the underlying result.

A game round or play is generally treated as completed when the platform records the outcome. If your connection is interrupted, close the game and check your account history before trying again. Do not repeat a transaction simply because a screen has stopped responding. If a round remains unresolved, Locowin Casino may investigate the available system records and apply the result recorded by the gaming system, subject to the applicable rules.

Technical faults, display errors, incorrect game data or communication failures may affect a transaction. If an error changes the displayed stake, result, balance or return, the transaction may be corrected or voided in accordance with the product rules. Where possible, affected players will be informed through the platform. You should report an apparent error promptly and provide the relevant game, time, amount and transaction reference without sharing your password.

• Only use games and features that are available in your account and location.
• Review the stake and selected options before starting each round.
• Avoid refreshing or submitting a new play while a transaction is still processing.
• Check your account history after a connection problem or unexpected result.
• Do not attempt to exploit a software fault, pricing error or system weakness.
• Tell Locowin Casino about an apparent technical or account issue through the available support process.

5. Errors, account reviews and responsible play

A clear error can include a technical fault, a duplicated transaction, an incorrect price, a wrongly described selection, a result entered incorrectly or another obvious mistake. Where an error is identified, Locowin Casino may correct the transaction, void the affected bet, restore the correct balance or take another reasonable step permitted by the applicable rules. If you believe an error has occurred, review your account history and raise the matter as soon as practical.

Locowin Casino may suspend, limit or close an account where this is necessary for security, verification, responsible gambling, legal, regulatory or operational reasons. An account review may affect access to betting, deposits, withdrawals or particular products while information is assessed. You must cooperate with reasonable requests for documents or explanations. Any funds or transactions will be handled in accordance with applicable law, the account Terms and Conditions and the outcome of the review.

You should approach gambling as entertainment rather than a way to earn money. Set a budget before you play and do not chase losses. Consider using any available deposit, stake, time, product or account controls. Take regular breaks and avoid gambling when affected by alcohol, stress or other circumstances that may affect your judgement. If gambling stops feeling enjoyable or becomes difficult to control, stop playing and seek independent support.

• Decide your spending and time limits before opening a game or placing a bet.
• Keep gambling money separate from essential household funds.
• Never borrow money or sell belongings to continue gambling.
• Do not increase stakes to recover a previous loss.
• Use available cooling-off, self-exclusion or account restriction tools when needed.
• Ask for help from an independent Australian gambling support service if you are concerned about your gambling.

If you have a question about a bet, settlement, account transaction or rule, use the support or complaints process available through the Locowin Casino website or your account. Include enough information for the matter to be checked, such as the relevant date, product, bet or transaction reference and a clear explanation of the issue. Do not include your password or unnecessary sensitive information. These Betting Rules may be updated from time to time. The version applying to a transaction will generally be the version displayed when the transaction was accepted, unless a change is required by law or a specific rule states otherwise.