Cookies Policy

What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device, remember information about a visit and support certain functions. Cookies can make a website easier to use by helping pages load correctly, remembering selected preferences and supporting secure areas of the site.

Some cookies are placed directly by Locowin Casino. Other cookies may be placed by service providers that support website hosting, security, analytics, communications, payments, customer support or other technical functions. These providers may process information collected through cookies in accordance with their own privacy notices and applicable arrangements with us.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the service that placed it.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device or browser identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.

How we may use cookies

Cookies may be used for several purposes. The exact cookies used may change as our website, services and technical providers change. We aim to use cookies for legitimate business and operational purposes, to provide requested services, to improve the website and, where required, with your consent.

Strictly necessary cookies

These cookies support functions that are needed for the website or a requested service to operate. They may help maintain a secure session, protect forms, manage traffic, remember security settings, support account access and assist with age or identity-related processes where those functions are available. Because these cookies may be necessary for the website to work, they may not be capable of being disabled through every cookie control.

Preference and functionality cookies

These cookies remember choices and settings so that the website can provide a more convenient experience. They may remember language, region, display preferences, cookie choices or other settings. Disabling them may mean that certain preferences need to be selected again during future visits or that some features do not work as intended.

Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are viewed, how visitors move through the site and whether pages or features are performing as expected. The information may be used to identify errors, improve navigation, assess content and monitor general website performance. Analytics information may be combined with other technical information, subject to applicable privacy requirements.

Security and fraud prevention technologies

Cookies and similar technologies may help detect unusual activity, prevent abuse, protect accounts and support the integrity of transactions or other online services. These technologies may collect information about a device, browser, connection, login activity and interactions with the website. They are used to help identify risks and protect Locowin Casino, its users and service providers.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, understand how visitors respond to communications and show content that may be more relevant to their interests. These cookies may be placed by Locowin Casino or by selected advertising and measurement partners. We will seek consent where applicable before using non-essential marketing cookies, and you can withdraw or change your choices through available settings.

Information collected through cookies

Depending on the type of cookie and how it is used, information may include an internet protocol address, browser type, device type, operating system, language, approximate location, referring website, pages viewed, links selected, session times and technical events. Cookies may also record whether a device has visited the website before, whether content has been displayed and whether a preference has been selected.

Cookie information may be linked with information that you provide directly, such as details associated with an account or a customer service interaction, where this is necessary for a stated purpose and allowed by applicable law. We do not treat every cookie as identifying a person. However, some information may be personal information when it can reasonably be connected with an individual, an account or a device.

We use information collected through cookies to operate and secure the website, remember choices, analyse performance, investigate technical issues, improve services, support communications and meet legal, regulatory or risk-management obligations where applicable. We do not use cookies to remove your responsibility to comply with the website terms or any account, age, identity or responsible gambling requirements.

Third-party services may collect information through their own cookies or similar tools. Those services may have separate policies explaining how they handle information. We recommend reviewing the relevant provider information where you choose to allow optional cookies or interact with third-party content.

Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject them or choose categories individually. Your available choices may depend on the website functions, your location and the requirements that apply when you visit.

• Use the cookie preference tool available on the website to review or change optional cookie settings.
• Adjust your browser settings to block, restrict or delete cookies. Browser controls vary, so you should check your browser's help information for instructions.
• Use device settings or controls supplied by a mobile operating system where those controls are available.
• Follow the opt-out or preference instructions provided by a third-party analytics, advertising or technology provider where relevant.
• Delete existing cookies if you use a different browser, device or profile, as choices may be stored separately.

Blocking or deleting cookies may affect the website experience. Some pages, account functions, security features or interactive services may not operate correctly if necessary cookies are disabled. Choosing not to allow optional cookies should not generally prevent you from accessing basic website content, although some features may be limited.

Your cookie choices are separate from other privacy choices, account preferences and responsible gambling tools. Changing cookie settings does not close an account, remove information that we are required to retain, change marketing subscription preferences or alter any account limits or protections. Separate processes may apply to those matters.

Some browsers offer a do-not-track setting or similar signal. Because there is no consistent industry standard for responding to every such signal, our response may depend on the technology, service and legal requirements involved. You can use the cookie controls and browser settings described above to manage optional cookies.

Retention, security and policy updates

Cookies may remain on your device for different periods depending on their purpose. We may retain related information for as long as reasonably necessary to provide a service, remember a choice, maintain security, analyse performance, resolve disputes, meet legal or regulatory obligations or support legitimate business purposes. Retention periods may differ between cookie categories and service providers.

We use reasonable technical and organisational measures to help protect information connected with cookies from unauthorised access, misuse, alteration or loss. No website, device, network or electronic transmission can be guaranteed to be completely secure. You should keep your browser, operating system and security software up to date and avoid sharing account information with other people.

We may update this Cookies Policy when our website, technology, service providers, business practices or legal requirements change. The updated version will be made available on this page, with the revised date or other notice where appropriate. If an update changes how optional cookies are used or how you can control them, we may provide an additional notice or request a new choice where required.

If you have questions about this Cookies Policy, the use of cookies on the website or your available privacy choices, please use the contact or support channel provided on the website. Do not include unnecessary account passwords, payment details or other sensitive information in an initial enquiry. Our Privacy Policy contains further information about privacy rights, information handling and how to raise a privacy-related concern.