Welcome Package

Up to €1,850 + 500 Free Spins

Free spins are wager-free
Wagering
36× on bonus amount only
Max Bet
$5 per spin/bet while wagering
Min Deposit
$20 to claim bonus
Max Cashout
Unlimited

Contact Us

Need help with Locowin Casino? Email support@locowincasino.click and our support team will review your question and provide guidance where possible.

Locowin Casino operates under a Client Provider Authorisation issued by the Kahnawake Gaming Commission, number 00952, issued July 2023, to operator Starscream Limited, registered in Saint Lucia.
  1. OperatorStarscream Limited
  2. Established2018
  3. Total GamesOver 5,000
  4. AUD AcceptedYes - AUD is a supported currency

How to get in touch

For assistance, send your request by email to support@locowincasino.click. Email is the best way to provide the details needed to understand your question and keep a clear record of the conversation. Please use the email address linked to your account where possible, particularly when asking about account access, verification or transactions.

You can contact support about common matters including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal queries
  • Bonus terms, eligibility or general promotion questions
  • Technical problems affecting the website or your account
  • Responsible gambling information, restrictions or support requests

What to include in your email

To help support respond faster, include your account email or username, a short description of the issue and any relevant dates or transaction information. If the problem is visual or technical, attach screenshots if relevant. Do not send passwords or other unnecessary security information.

Please allow time for your request to be reviewed. Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of the question. If you need to follow up, reply to your original message and include any previous correspondence.